Due to the epidemic, international freight is unstable. In order not to reduce the overall service quality of the website, we temporarily close international services and only provide shipping orders in the continental United States. Subsequent adjustments will be announced on the website.
Details
The carrier we used is USPS First Class Shipping. And all orders are free of postage.
The order processing time will be 1 to 2 working days. Product shipping time is generally 2 to 5 working days.
Our order cut-off processing time is 5 pm every weekday. Orders placed after 5 pm on Friday and orders placed throughout weekends and holidays will be processed on the next working day.
Accident
If the goods are lost, please contact us immediately. If you report a lost package, although this is not related to Charles Yost Custom Cabinets, Inc, we will actively assist you in contacting the logistics company.
If the order processing time is too long, more than 10 working days. Please contact us by email and we will arrange a refund for you within 24 hours. The refund amount will be returned to your payment account. Due to the different payment methods, the refund processing time will also be different. Usually, it takes 1 to 2 working days for the refund to arrive.
If the package transit time exceeds 60 calendar days, please contact us by mail. We will process and arrange the refund for you within 24 working hours, and the refund time will be the same as above.
If you have other problems during the shopping process, you can also report your problems to us via email at contact@cycabinet.com, Tom will reply to you within 24 working hours.